Terms and Conditions
Effective Date: July 10, 2026
Welcome to SRL Cargo. By accessing our website or using our logistics and transportation services, you agree to comply with these Terms & Conditions.
1. Acceptance of Terms
By using our website or booking our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
2. Services
SRL Cargo provides logistics, cargo transportation, freight forwarding, warehousing, shipment management, and related logistics services, subject to service availability and operational limitations.
3. Customer Responsibilities
Customers agree to:
- Provide accurate shipment information.
- Ensure goods are legally transportable.
- Properly package shipments unless packaging services are requested.
- Comply with applicable transportation laws and regulations.
- Provide accurate pickup and delivery addresses.
4. Restricted Items
Customers must not ship:
- Illegal goods
- Hazardous materials without proper documentation
- Explosives
- Narcotics
- Counterfeit goods
- Live animals (unless specifically permitted)
- Any prohibited items under applicable laws
SRL Cargo reserves the right to refuse any shipment that violates legal requirements.
5. Shipment Delays
Delivery timelines are estimated.
SRL Cargo shall not be liable for delays caused by:
- Weather conditions
- Natural disasters
- Government restrictions
- Customs clearance
- Transportation disruptions
- Labor strikes
- Force majeure events
- Incorrect customer information
6. Payment
Customers agree to pay all applicable charges before or as agreed for the services provided.
Late payments may result in delayed shipment processing or additional charges.
7. Cancellation
Shipment cancellations may be accepted before dispatch.
Once goods have entered transit, cancellation requests may not be possible and applicable charges may apply.
8. Limitation of Liability
While we exercise reasonable care in handling shipments, SRL Cargo’s liability shall be limited to the extent permitted under applicable law and any applicable shipment contract.
Customers are encouraged to obtain cargo insurance for high-value shipments.
SRL Cargo shall not be liable for:
- Indirect losses
- Consequential damages
- Business interruption
- Loss of profits
- Delays beyond our reasonable control
9. Intellectual Property
All website content including logos, graphics, text, images, and design remains the property of SRL Cargo unless otherwise stated.
Unauthorized copying, reproduction, or distribution is prohibited.
10. Website Usage
Users agree not to:
- Attempt unauthorized access
- Introduce malware or harmful software
- Interfere with website functionality
- Use the website for unlawful purposes
11. Privacy
Your use of our website is also governed by our Privacy Policy.
12. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts in India.
13. Changes to Terms
SRL Cargo reserves the right to modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised effective date.
14. Contact
For any questions regarding these Terms & Conditions, please contact SRL Cargo using the contact information provided on the website.