Privacy Policy
Effective Date: July 10, 2026
At SRL Cargo, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our logistics and transportation services.
1. Information We Collect
We may collect the following information:
- Full Name
- Company Name
- Email Address
- Mobile Number
- Shipping & Delivery Address
- Pickup Information
- Shipment Details
- Payment Information (where applicable)
- IP Address
- Browser Information
- Device Information
- Cookies and Website Usage Data
2. How We Use Your Information
Your information may be used to:
- Process shipment bookings
- Arrange pickup and delivery services
- Provide shipment tracking updates
- Respond to inquiries and customer support requests
- Improve our website and services
- Send service notifications and important updates
- Process invoices and payments
- Prevent fraud and unauthorized activities
- Comply with legal obligations
3. Cookies
Our website may use cookies to improve your browsing experience. Cookies help us understand website traffic, remember your preferences, and enhance website functionality.
You can disable cookies through your browser settings; however, some features of the website may not function properly.
4. Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information only with:
- Delivery partners
- Transport vendors
- Warehousing partners
- Technology service providers
- Payment service providers
- Government authorities when required by law
All third parties are expected to maintain the confidentiality of your information.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, misuse, alteration, or disclosure.
While we strive to protect your information, no online transmission or electronic storage method can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent where applicable
- Request a copy of your stored information
To exercise these rights, please contact us using the details provided on our Contact page.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
9. Children’s Privacy
Our services are intended for businesses and individuals above the age of 18. We do not knowingly collect information from children.
10. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us through the contact details available on the SRL Cargo website.